Hear from IT leaders, industry experts and developers at the defining event that brings together the entire cloud computing community.
Mike Smerklo is committed to advancing ServiceSource's vision and mission to deliver innovative and market leading cloud-powered service revenue performance solutions for technology-based companies, and keep ServiceSource laser-focused on increasing customers' maintenance, support and subscription revenue, profits and earnings. Under Mike's leadership, ServiceSource has grown to lead the service revenue management market with over 1,300 employees globally and $5 Billion of revenue under management among the leading technology-based brands. Mike was selected as a finalist in the 2010 Ernst & Young Entrepreneur of the Year award global competition for his leadership and entrepreneurial acumen.
Prior to taking the helm at ServiceSource, Mike has held executive positions at Opsware (previously Loudcloud), Morgan Stanley and Lehman Brothers. Mike holds an MBA from the Kellogg Graduate School of Management, where he graduated with distinction. He also holds a BS in Business Administration from Miami University.
In addition to serving as Chairman of the Board of Directors for ServiceSource, Mike is active in Young Presidents Organization (YPO), sits on the Board of the Greater Bay Area Make-A-Wish Foundation and is a regular speaker at industry events. Mike also chairs the Service Executive Industry Board (SEIB), an independent industry board created to share best practices, address issues and shape the future direction of the maintenance and services industry.
Mike Smerklo is the CEO of the market leading recurring revenue performance company, who has disrupted the category with a hybrid cloud services model. He will reveal more about his “pay for performance” b-to-b model and how it has increased recurring revenue for tech companies. Do SaaS vendors have to manage their own customer renewals? How do you make money on low cost high-volume recurring revenue in the cloud?